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Notes Candle

Orders placed before 2 pm EST on business days will typically ship out the same day. Orders placed after 2 pm EST on business days or over the weekend will ship out the next business day.You will receive a notification via email when your order ships.<footer>Our current default shipping method is USPS Priority Mail, which has a delivery time of 3 -5 business days for most continental US addresses.&#xA0;Please refer to your tracking information for any and all updates. We thank you for your patience while waiting on your <a class="fr-strong" href="https://notescandle.com/">Notes</a> order to arrive.</footer>

Orders placed before 2 pm EST on business days will typically ship out the same day. Orders placed after 2 pm EST on business days or over the weekend will ship out the next business day. You will receive a notification via email when your order ship

How long after placing my order will it ship out?

ORDERING + SHIPPING

SHIPPING

Our Story

Terms of Service

About Us

GENERAL FAQ

Are your products 100% natural?

What are fragrance notes?

What's included in a NOTES® Sustainable Starter Kit?

Are scented candles safe?

Are your products cruelty free?

What do I do with the leftover wax after it's burned?

Can I mix fragrances?

Can I use NOTES® Candle Refill in my own glass jar/vessel?

What are the candle refill bags made out of?

My candle is tunneling. Is that normal?

Are your products safe for pets?

PRODUCT FAQ

WHY SUBSCRIBE?

HOW DO I START A NEW SUBSCRIPTION?

CAN I EDIT MY SUBSCRIPTION?

CAN I CANCEL MY SUBSCRIPTION?

SUBSCRIPTION

Discontinued and Seasonal Items...

ORDERING

Shipping Policy

Will we ship to your address?

How can I track my order's progress?

What are the shipping rates?

Return Policy

Did your order arrive with one or more damaged products?

Was your order missing purchased items?

Did your order include the wrong items?

Did you not like the fragrances you ordered?

Was the product quality not satisfactory?

Was your order lost/missing?

Did you purchase one of our items from an independent retailer or online marketplace?

How long after placing my order will it ship out?Updated a year ago