Notes Candle logo
Notes Candle logo

All articles

SHIPPING

Shipping Policy

Our Sustainable Starter Kits are priced to ensure first orders receive free shipping.After your initial purchase, we use a standard ship rate based on the value of the items in your cart. Our team works hard to serve your needs and ensure we can ship

How long after placing my order will it ship out?

Orders placed before 2 pm EST on business days will typically ship out the same day. Orders placed after 2 pm EST on business days or over the weekend will ship out the next business day. You will receive a notification via email when your order ship

Will we ship to your address?

NOTES® currently ships to customers in all 50 United States. We also ship to United States Post Office Boxes. Due to agreements with our international distributors, we do not ship to customers outside the United States at this time.  Please contact i

How can I track my order's progress?

1. Use our tracking widget via our help center. 2. Use the tracking number included in your shipping confirmation email. 3. Call Customer Service at ☎️ Call us at 1-866-603-6165 to speak with our Customer Service Team regarding the status of your ord

What are the shipping rates?

Shipping on orders of more than $45 is FREE. Please Note: In order to be eligible for FREE Shipping, your order must be $45 AFTER promotional codes have been applied. For orders of $44.99 or less, Standard Shipping is $8. Two Day Shipping is also ava