Popular Shipping QuestionsUpdated 2 years ago

Will we ship to your address?

NOTES® currently ships to customers in all 50 United States. We also ship to United States Post Office Boxes.

Due to agreements with our international distributors, we do not ship to customers outside the United States at this time.

Please contact [email protected] for additional information regarding how to obtain our products in your country if you live outside the United States.

How long after placing my order will it ship out?

Orders placed before 2 pm EST on business days will typically ship out the same day. Orders placed after 2 pm EST on business days or over the weekend will ship out the next business day.

You will receive a notification via email when your order ships.

We are taking care to make sure your order ships in a timely manner. However, shipping carriers are experiencing extremely high volumes at this time.

How can I track my order's progress?

1. Use our tracking widget via our help center.

2. Use the tracking number included in your shipping confirmation email.

3. Call Customer Service at 1-866-603-6165 to speak with our Customer Service Team regarding the status of your order.

Have a shipping question we didn't answer?

Customer Service is available to help you Monday through Thursday from 8:00 am to 6:00 pm and Friday from 8:00 am to 5:00 pm EST.

Please feel free to call 1-866-603-6165 to talk with one of our Customer Service team members or send us an email at [email protected].